Frequently Asked Questions
You, or someone who has access to your credit card, has purchased a product from our website. If you don’t remember making this purchase, please ask members in your household if they have used your card to make this purchase.
If you are unhappy with your purchase, please call us at 1-877-605-9682 or email us at support@prudentia-education.com to request a refund. You have a 180 day satisfaction guarantee, so take your time and if you decide your purchase isn’t right for you, please reach out us, and we will refund you, no questions asked!
If we refund your purchase, please allow 3 business days for the refund to appear on your credit card statement.
If you truly did not buy any of our products, please call us at 1-877-605-9682 and we will immediately issue a refund. You can then contact your bank and advise them that your card has been frauded, but please remember to advise your bank that you have been refunded the charge from Prudentia Education LLC. Refunds can take up to 3 business days to appear on your card statement.
Once your order is complete, we will immediately send you an email with instructions on how to access the exclusive members-only site.
If you haven't received your confirmation email, please contact our customer support team at 1-877-605-9682 or by email at support@prudentia-education.com
If you made an error in your order, please contact our customer service team by email at support@prudentia-education.com or you can call us at +1-877-605-9682.
You have a 100% money back guarantee for 180 days. Once you receive access to your order you will have plenty of time to review it and decide if you’d like to keep it. If for any reason you’re not happy with the contents of your order, feel free to reach out to us for a full refund.
Yes, our website and all transactions use the latest encryption technology. Your information is always secure and protected. We never share any of your customer details. You can be completely assured that your data is safe and secure. Feel free to consult our privacy policy here.